Search Engine: Elastic

Article ID: 134115, created on Jun 7, 2019, last review on Jun 7, 2019

  • Applies to:
  • Operations Automation 7.2
  • Business Automation 7.2
  • Business Automation 6.0


Order stuck in Long Running Operation status. All related POA tasks have been completed. 'Creation Completed' event also was processed but order is not completed.


Issue is caused by race condition of updating OItem status:

  • BM::OnServiceCreated handler triggered by "Creation Completed" event

  • Regular task PEMGATE::CheckPemRequests

Issue has been confirmed as bug #PBA-62854


Upgrade to at least 6.0.6. Meanwhile, to workaround the issue one may trigger 'Creation Completed' event with the same parameters as in processed event.

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