Search Engine: Elastic

Article ID: 134115, created on Jun 7, 2019, last review on Jun 7, 2019

  • Applies to:
  • Operations Automation 7.2
  • Business Automation 7.2
  • Business Automation 6.0

Symptoms

Order stuck in Long Running Operation status. All related POA tasks have been completed. 'Creation Completed' event also was processed but order is not completed.

Cause

Issue is caused by race condition of updating OItem status:

  • BM::OnServiceCreated handler triggered by "Creation Completed" event

  • Regular task PEMGATE::CheckPemRequests

Issue has been confirmed as bug #PBA-62854

Resolution

Upgrade to at least 6.0.6. Meanwhile, to workaround the issue one may trigger 'Creation Completed' event with the same parameters as in processed event.

31987597efff5a3a9ce779cc203bbe5e 8fc71f07abe5b233fea1ae0377cd5e3d 5356b422f65bdad1c3e9edca5d74a1ae 1941880841f714e458ae4dc3d9f3062d ef171e3fccb12bd8e09076a7b49212c0 198398b282069eaf2d94a6af87dcb3ff b2c3b33425dfc50c7d41a2efaa7f84f3 3627d36199b8ff577605df76e2fa222b bb7e9177fb03488961a3ea554120f328

Email subscription for changes to this article
Save as PDF